FAQ

No. You can check in online before you arrive if you like, use one of our self check-in kiosks, or let our guest ambassador check you in. Our doors open with a regular key card.

Yes. We have a 24-hour front desk.

Check-in is at 3 PM and check-out is at 12 PM (noon).

Early check-in and late check-out depend on availability and may come with a small fee. Please contact Guest Services before arrival or during your stay.

Our front desk team is on site 24/7, and our Guest Services Team is available by phone and text.

Guests must be 18 or older to check in. ID and credit card verification are required.

Yes. At check-in we place an authorization of $50 per night on your credit card. It is released after your stay.

We offer both refundable and non-refundable rates. Please check your booking confirmation for the terms of your reservation.

Yes, there are luggage storage lockers on site.

We suggest shipping packages to one of the pick-up centers in Miami Beach.

Six room types: King Room, Queen Room with 2 Double Beds, Queen Suite, King Suite, Superior King Suite and Two Bedroom King Suite.

The Queen Suite, King Suite and Superior King Suite have a fully equipped kitchen with a stove, oven, microwave and fridge.

Yes, subject to availability.

Yes, well-behaved dogs are welcome.

Cribs are available on request, subject to availability. Rollaway beds are not available because of room layout and fire safety rules.

For sustainability, full housekeeping is done before check-in. For stays under one week there is no daily cleaning, but we are happy to bring fresh towels and amenities on request.

Yes, complimentary high-speed Wi-Fi is available in all rooms and public areas.

Yes, every room has individual climate control with both A/C and heating.

Yes, every room has a fridge.

No, but takeout is available.

Yes, valet parking is available for $45 through our partner We Valet.

No, but nearby parking garages may offer EV charging.

Breakfast is not included, but you can book a breakfast package.

There is no pool on site, but beach chairs on Miami Beach are complimentary as part of your stay. Beach umbrellas are available from a beach services provider for an additional fee.

No, but Muscle Beach is a short walk from the hotel.

There is no spa on site, but our team is happy to recommend options nearby.

No. Smoking and vaping are not allowed anywhere on site, including guest rooms and public areas.

By car: Miami International Airport (MIA) about 20 minutes, Downtown Miami / Brickell 15–20 minutes, PortMiami 15–20 minutes, Wynwood Arts District 20–25 minutes, Design District 25 minutes, Bal Harbour Shops 20 minutes.

The hotel does not run a shuttle, but several transportation services are available.

Yes, Uber, Lyft and local taxis are easy to find throughout Miami Beach.

Yes: the free South Beach Trolley (every 20–30 minutes), Miami-Dade bus routes to Downtown and Brickell, Citi Bike stations around South Beach, and taxi stands within one or two blocks.

The beach is one block from the hotel.

Ocean Drive, Lummus Park, Española Way, Lincoln Road, the Art Deco Historic District and South Pointe Park are all close by. See Things to do for the full list with distances.

Yes. Miss Greek is conveniently located on site. Ocean Drive and Española Way are steps away, with many delicious options.